Contact us
Customer Relations Unit
Rail Corporation New South Wales
PO Box K349
Haymarket NSW 1238
- Telephone: 1300 038 500 (switchboard)
- Fax: (02) 4962 9488
- E-mail: Use the feedback form at the CityRail website
| Contact | Telephone | |
|---|---|---|
| CityRail services | Transport Info | |
| CountryLink services | CountryLink Reservation Centre | |
| General enquiries | Switchboard | |
| General enquiries (from overseas) | Switchboard | |
| Report noise or other pollution in the rail corridor | Rail Greenline | |
| Report corrupt conduct | Corruption Prevention | |
| Contracts and procurement | Strategic Procurement & Supply Division | |
| Filming and photography | Special Events | |
| Media enquiries | Media Relations | |
| Properties for lease | Property Division | |
| Recruitment enquiries | Recruitment | |
| Right to Information (GIPA Act) requests | Right to Information Office |
Customer Feedback Statement
Our Customer Feedback Statement sets out how we handle and resolve feedback we receive from our customers.




