Contact us

Rail Corporation New South Wales

For correspondence:
Customer Relations Unit
RailCorp
PO Box K349
Haymarket NSW 1238

Telephone: (02) 8202 2000 (Switchboard)
Fax: (02) 8202 2111
Website: www.railcorp.info
You can also use the CityRail website feedback form to send us suggestions, compliments or complaints.

Rail Greenline 24 hour hotline - environmental complaints: 1300 656 999

CityRail

Correspondence details as for Rail Corporation New South Wales.

For timetables and service information call the Transport Infoline: 131 500, 24 hours a day.
Teletypewriter service for hearing and speech impaired customers: 1800 637 500
Website: www.cityrail.info

CountryLink

Correspondence details as for Rail Corporation New South Wales.

For timetables and reservations call CountryLink Central Reservation Centre: 132 232 between 6.30am and 10.00pm seven days a week.
CountryLink group bookings: (02) 9379 1606 between 8.00am and 8.00pm Monday to Friday.
Teletypewriter service for hearing and speech impaired customers: 1800 637 500.
Website: www.countrylink.info