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Contact us

Customer Relations Unit
Rail Corporation New South Wales
PO Box K349
Haymarket NSW 1238

  • Telephone: 1300 038 500 (switchboard)
  • Fax: (02) 4962 9488
  • E-mail: Use the feedback form at the CityRail website
 
  Contact Telephone
CityRail services Transport Info 131 500
CountryLink services CountryLink Reservation Centre 13 22 32
General enquiries Switchboard 1300 038 500
General enquiries (from overseas) Switchboard +61 2 4907 7500
Report noise or other pollution in the rail corridor Rail Greenline 1300 656 999
Report corrupt conduct Corruption Prevention 1800 629 826
Contracts and procurement Strategic Procurement & Supply Division 1300 132 136
Filming and photography Special Events More information
Media enquiries Media Relations (02) 8922 4346
Properties for lease Property Division 1300 885 113
Recruitment enquiries Recruitment 1300 783 065
Right to Information (GIPA Act) requests Right to Information Office (02) 8922 1313

Customer Feedback Statement

Our Customer Feedback Statement sets out how we handle and resolve feedback we receive from our customers.

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