Formal access application
If the information you're looking for has not been proactively released and we advise that we can't release it informally, you'll need to submit a formal 'access application' to RailCorp.
Your application must:
- be in writing
- state that it is made under the Government Information (Public Access) Act 2009
- have an Australian postal address for return correspondence
- provide enough detail for us to identify the information you're looking for
- enclose an application fee of $30.
Download and complete our application form:
- RailCorp access application form (23KB PDF)
Send your application to:
GIPA/Right to Information & Privacy Office
RailCorp
Level 21, 477 Pitt St
Sydney NSW 2000
Fees
A fee of $30 is payable for access applications. We may also charge a processing fee of $30 per hour.
A 50% discount on fees is available to Pensioner Concession Card holders, full-time students and non-profit organisations. We may also discount fees for applicants suffering financial hardship or where the information applied for is of special benefit to the general public.
Our determination
In most cases, we will be able to provide information electronically. Where this is not possible, we will make the information available in another format. Fees may apply for the printing and postage of hard-copy documents.
We may determine that we cannot release all or part of the information you're requesting where there is an overriding public interest against disclosure. Public interest considerations include:
- transport safety
- law enforcement and security
- individual rights such as privacy and natural justice
- cabinet deliberations
- protecting commercial-in-confidence provisions of a contract.
Where we refuse an access application, we will provide the applicant reasons in writing. We will also inform you of options for having the decision reviewed.
Review options
If you disagree with our determination, you can ask us to review our decision.
You may also wish to contact: